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Confirmation and Final Payment
Prior to mailing your portrait, we will send you a digital photo for your review. This is your chance to accept the order or suggest any changes. If you are satisfied with the portrait after viewing the photo, we will then mail your painting or ask you to come and pick up the portrait.
If you are unsatisfied, you may reply to us and clearly state the reason for your dissatisfaction and list any changes you would like to have made. We will address these changes and send you a second proof with touch-ups for your approval. If we can not achieve your satisfaction after the third touch- up, you may continue to work with us on changing the portrait to your specification, If you are finally satisfied, we will send you the portrait or let you pick it up after making final payment on your balance. After you pick up your portrait, there will be no return or no refund. .